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Frequently asked questions

ABOUT THE FEDERATION

Who can become a Federation member?

Physiotherapy clinics whose majority ownership are currently members of the Ordre professionnel de la physiothérapie du Québec (OPPQ) can become Federation members. Membership is granted to each active location of the corporation.

How much does membership cost?

Your annual dues are based on the number of hours of physiotherapy (physiotherapists and/or physical readaptation therapists) worked in your clinic. The ratio of these hours brought back to 35 hours will determine your dues.

The number of hours worked corresponds to the number of hours in the agreements or contracts between the clinic and its therapists. To calculate your dues, see our calculation table.

Can I become a Federation member as an individual physiotherapist?

If you practise physiotherapy independently (physiotherapist and/or physical readaptation therapist), you may become a Federation member.

If your practice of physiotherapy is as a salaried clinic employee, you may not become a member. If your clinic is not a member, it can become one.

Are there advantages to being a member?

Members of the Federation have access to discounts with our partner, MTM Medical Tronik.

With your membership, you can also enjoy a 20% discount on membership to the Association québécoise de la physiothérapie (AQP) for your physiotherapists and physical readaptation therapists.

How can I pay my membership dues?

You can pay your dues online through a secure website. For other arrangements, contact the Federation.

How can I receive L’Entrefilet, the Federation’s newsletter?

You can subscribe here. You can also send an e-mail to info@physioquebec.com asking us to add your name to our list of subscribers. We recommend that you subscribe many of your staff to our newsletter.

The Federation newsletter gives subscribers first access to information regarding changes, decisions or trends that could impact their practice.

Who can participate in Federation training opportunities?

Unless otherwise indicated, Federation training opportunities are open to all, even if your clinic is not a Federation member. However, Federation members enjoy preferential rates.

How can we be recognized for interdisciplinary readaptation services?

Your clinic must conform to the procedures described in the call for applications and follow the detailed instructions. Please note that the call for applications is annual. Subscribe to our newsletter to know when the call for applications opens.

My clinic would like to support the work of Physiothérapie sans Frontières. How can I help?

The Federation has supported the actions and missions of Physiothérapie Sans Frontières since the beginning. You can contact Physiothérapie Sans Frontières directly to find out more about their upcoming missions, or missions for which they are currently recruiting.

SAAQ claims

If you have a problem with the SAAQ claim of one of your patients, send an e-mail to info@physioquebec.com explaining the issue and including the claim number.

What can be charged regarding claims fees?

The SAAQ made changes to the Regulation respecting the reimbursement of certain expenses. The amount reimbursed for the preparation of reports increased from $25 to $30.

“Expenses incurred for the preparation of a report prepared by a health care professional within the meaning of the law and needed for the processing of a claim qualify for reimbursement to a maximum of $30.”

This means that you can now charge up to a maximum of $30 for the preparation of reports. The respective documents, for example evolution in physiotherapy reports, have been updated.

You can refer to the SAAQ website to see the updated documents.

CNESST claims

What are the recommendations regarding absenteeism for CNESST claims?

The Federation has asked the CNESST for an official answer. The CNESST has confirmed that clinics are authorized to charge administrative fees for absent patients. These fees apply in first and second instances. As they are administrative fees, taxes apply. The Federation also confirmed with the OPPQ that this practice does not go against your code of ethics.

The FCPQ recommends that you put a clear policy in place regarding absenteeism. You may apply this policy on the condition that the patient was made aware of it at the start of their care by your clinic.

It is even recommended that you keep a copy of this policy, signed by the patient, in their file. You can also display a copy of the policy in the reception area of your clinic.
Each clinic is free to decide for itself what its tolerance level is regarding patient absenteeism. For its part, the Federation suggests an administrative fee of $25 per absence, taxes included.